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Delivery Policy

Please allow between 10-20 days for your order to arrive. If more than 30 days have passed please email us at support@sigmaya.com to review the status of your order. Refunds will be handled through email if necessary.

Our goal is to offer you the best shipping options, no matter where you live. ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.

Sigmaya LTD strives for the highest standards in terms of experience and customer service so if you have any comments or suggestions please feel free to contact us at Support@sigmaya.com

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